Terms of Use

1. Definitions

• “Account” means your JobWhat identity associated with the Service — typically a browser-extension install identifier and, if you unlock Pro or otherwise confirm an email, that email address and related subscription or license state.
• “AI” means automated language, scoring, matching, suggestion or generation features in the Service (for example form answers, résumé scoring, title match, recommendation analysis, interview prep and similar). We say “AI” in product copy; internal model names, provider names, route names and similar implementation details are not part of this agreement and do not create separate warranties.
• “AI credits” / “AI allowance” means the prepaid, plan-funded or promotional budget that metered AI features draw from, as shown in the product.
• “Content” means text, files (including résumés and attachments), settings, job-log entries, answers, feedback, screenshots you choose to share, and other materials you submit, upload, store, generate through the Service, or transmit to us.
• “Pro” means a paid JobWhat subscription or license processed through Stripe (or a successor payment processor we designate), including trial or promotional Pro access we expressly grant.
• “Third-Party Sites” means LinkedIn, Indeed, Glassdoor, ZipRecruiter, Craigslist, Greenhouse, Ashby, Lever, Workday, Gem, Rippling and any other job board, applicant tracking system (ATS), employer career site, recruiting platform or similar site or service you use with or alongside JobWhat.
• “termsVersion” / “privacyVersion” means the version identifiers we publish for these Terms and the privacy policy (for example 2026-09-30).

2. Acceptance; eligibility

By clicking “I agree”, checking a box that references these Terms or the privacy policy, installing or enabling the extension, creating, unlocking or using an Account, accessing any part of the Service, or otherwise using the Service, you agree to these Terms and the privacy policy. If you do not agree, do not install, access or use the Service, and uninstall the extension.

You must be at least 18 years old, or the age of majority in your place of residence, whichever is higher. The Service is not directed to children under 18 (or the applicable age of majority). By using the Service you represent and warrant that you meet this age requirement, have legal capacity to enter a binding contract, and are not barred from using the Service under applicable law.

If you use the Service on behalf of an organization, you represent that you have authority to bind that organization, and “you” includes that organization.

Plain English: You must be an adult. Using JobWhat (or ticking the onboarding box) means you accept these Terms.

3. Changes to the Terms

We may update these Terms from time to time. The current version is identified by termsVersion (currently 2026-09-30) on this page. We may also update the privacy policy (privacyVersion). Material changes take effect when posted, or on a later effective date we state. We may notify you of material changes by posting on the Service, in-product notice, email to an address associated with your Account, or other reasonable means. Continued use of the Service after the effective date of updated Terms is acceptance of those Terms. If you do not agree, stop using the Service and uninstall the extension before the changes take effect. We may also require you to re-accept a new termsVersion in the product before continuing.

4. The Service; license; beta features

JobWhat is a browser extension and related websites that help you track job applications, autofill application forms on supported ATS and employer sites, optionally use AI features, manage job-board helpers and (on Pro) sync data and use paid AI allowance. The Service is provided for your personal job-search and career-application use unless we agree otherwise in writing.

Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to install and use the Chrome extension and access the websites solely to use the Service as intended. We and our licensors reserve all rights not expressly granted.

Features, boards, ATS support, AI routes, limits and UI may change. We do not guarantee that any particular board, ATS, employer, integration or feature will remain available. We may modify, suspend or discontinue any part of the Service at any time.

We may offer beta, preview or experimental features. Those are provided as-is and as-available, may be incomplete or unstable, may be withdrawn or changed at any time without notice, and may be subject to additional terms we present in the product. Beta features may be less reliable than generally available features. Your use of beta features is voluntary and at your own risk.

Plain English: We build and improve JobWhat over time. Features can change or go away. Experimental features are optional and may break.

5. Accounts and security

You are responsible for all activity that occurs under your Account and for maintaining the confidentiality and security of access to your devices, browser profiles, extension install, confirmed email, one-time codes and any credentials or tokens associated with the Service. You must notify us promptly through jobwhat.app/support if you believe your Account has been compromised or used without authorization.

We may require email confirmation (for example a one-time code), payment verification or other checks to unlock Pro or certain features. We are not liable for loss or damage arising from your failure to keep your Account or devices secure, except to the extent caused by our willful misconduct where liability cannot be disclaimed. You agree that information you provide about yourself (including email and billing details) is accurate and kept reasonably up to date.

6. Acceptable use

You agree not to, and not to attempt to or assist others to:

• Use the Service for any unlawful purpose, or to violate any law, regulation or third-party right.
• Scrape, crawl, bulk-extract, harvest, mine or systematically collect data from the Service or from Third-Party Sites through or with the Service in a way that violates those sites’ terms, technical restrictions or applicable law.
• Reverse engineer, decompile, disassemble, or attempt to derive source code, models, prompts, or non-public APIs from the Service, except to the extent such restriction is prohibited by applicable law.
• Circumvent, disable, probe or interfere with rate limits, usage meters, AI allowance, authentication, encryption, access controls, billing, or security or integrity features of the Service.
• Misrepresent your identity, qualifications, work history, education, authorizations, eligibility, or other application answers on job applications. Autofill and AI do not excuse false or misleading statements — you review and submit each application.
• Use the Service to discriminate unlawfully in hiring or in any other prohibited way, or to harass, threaten, defame, stalk or harm others.
• Upload, transmit or distribute malware, spyware or other harmful code, or interfere with or degrade the Service or other users’ use of it.
• Resell, rent, lease, white-label or provide the Service to third parties as a bureau, agency tool or competing product without our prior written consent.
• Use automated means to create Accounts or to abuse promotions, AI credits or referral programs.
• Remove or obscure proprietary notices in the Service.
• Use the Service if you are prohibited under export or sanctions rules (see §20).

We may investigate suspected violations and suspend or terminate access, remove Content, or take other appropriate action. We may cooperate with law enforcement when we reasonably believe we are legally required to do so.

7. Third-Party Sites (LinkedIn, ATS, job boards)

JobWhat interacts with Third-Party Sites that you choose to visit or connect. You are solely responsible for complying with each Third-Party Site’s terms of service, acceptable-use policies, privacy policies, robots rules and technical restrictions. JobWhat is not affiliated with, endorsed by, sponsored by, or partnered with LinkedIn, Indeed, Glassdoor, ZipRecruiter, Craigslist, Greenhouse, Ashby, Lever, Workday, Gem, Rippling or other Third-Party Sites named in our materials, unless we expressly say so in a signed writing.

We do not control Third-Party Sites. We are not liable for account warnings, restrictions, suspensions, bans, captchas, shadowbans, loss of connections, data loss on those sites, or other enforcement actions those sites take against you — or for changes those sites make that break, limit or alter JobWhat features. Use of JobWhat in connection with Third-Party Sites is at your own risk. If a Third-Party Site prohibits automation, scraping or extension-assisted activity, you must not use JobWhat in a way that violates that prohibition.

Plain English: Their sites, their rules. If LinkedIn or an ATS limits your account, that is between you and them — not something JobWhat guarantees against.

8. AI-generated content

Content in Daily AI briefs and related experiences — including text scripts, audio and video (scripts, synthetic voices and visuals) — is generated by third-party AI models. It is not written or reviewed by a person before you see or hear it. It can be inaccurate, incomplete, outdated, biased, offensive, inappropriate or unsuitable for your situation. Autofill suggestions, prefilled fields, scores, matches and other AI output are provided the same way: as-is and as-available. Models can hallucinate or miss context. You must review every field and every answer before submitting an application, message or other Content. We do not guarantee interviews, offers, jobs, salary outcomes, visa or immigration outcomes, or any other result.

Some tones — especially opt-in tones such as Disparaging, and sarcastic or humorous personas — can include strong language, profanity, sarcasm or themes some users may find offensive. You choose these tones, and you can switch them or turn them off at any time in settings. The Disparaging tone is off by default and requires an explicit opt-in (see §9).

AI voices are synthetic. They are not clones of any real person. Any resemblance to you or someone you know — in voice, accent, name or situation — is coincidental.

We instruct the AI to stay civil within these limits: no slurs, hate or identity attacks, threats, self-harm content, or targeting real people. We also apply automated safety checks. We cannot guarantee every output will meet those limits. If you see content that breaks them, report it through jobwhat.app/support (or Send feedback in the extension).

Output comes from AI models. To the extent allowed by law, JobWhat is not liable for AI-generated content. The Service is not career counseling, legal advice, financial advice, tax advice, medical advice or immigration advice, and you should not treat it as a substitute for professional advisors. You remain solely responsible for the truthfulness, legality and appropriateness of applications and other materials you submit to employers or Third-Party Sites. Quick AI match (for example title match and quick résumé score) and AI scans (for example recommendation analysis and résumé AI) may be metered differently; product copy explains current limits, which may change.

Plain English: Briefs, voices and video are made by AI — not checked by a person first. Opt-in tones can swear or roast; switch them off anytime. Voices aren’t clones of real people. We tell the AI to stay within safety limits, but it can still miss — report problems at jobwhat.app/support.

9. Disparaging tone (opt-in)

Some optional Daily AI brief or related experiences may offer a Disparaging (or similarly named) tone that contains strong profanity, insults and harsh language by design. That tone is off by default and requires an explicit opt-in. If you enable it, you acknowledge that the content may be vulgar, aggressive or upsetting; you assume the risk, and you can switch it off at any time in settings. It is not intended to cause distress or to target any protected class, and it is not required to use the rest of the Service. We may change, limit or remove tone options. See also §8 (AI-generated content).

10. Your content and license; warranties

You retain ownership of your Content (excluding our software, branding and feedback licenses below). You grant JobWhat a worldwide, non-exclusive, royalty-free, sublicensable (to our processors and subprocessors as needed) license to host, store, reproduce, process, transmit, display, adapt (for example format conversion) and otherwise use your Content only as needed to operate, secure, improve, troubleshoot and provide the Service — including AI processing you enable, cloud sync you enable, error and diagnostics reports, consent records, and the processing described in the privacy policy.

You represent and warrant that: (a) you have all rights, licenses and permissions needed to provide your résumé and other Content; (b) your Content does not infringe others’ intellectual property, privacy, publicity or other rights; and (c) providing and processing the Content as contemplated will not violate law or third-party terms that bind you.

Feedback. If you send ideas, suggestions, ratings or other feedback, you grant JobWhat a perpetual, irrevocable, worldwide, royalty-free license to use, copy, modify, create derivatives from and commercialize that feedback without restriction, attribution or compensation to you. Feedback is not confidential unless we agree otherwise in writing.

11. Intellectual property

The Service — including software, source and object code, models and prompts we provide, branding, logos, documentation, UI, design, and our compilations and databases — is owned by JobWhat and its licensors and is protected by copyright, trademark, trade secret and other intellectual property laws. These Terms do not transfer ownership to you. “JobWhat” and related marks are trademarks of JobWhat or its licensors. You may not use our marks without prior written permission, except for truthful factual references. Except for the limited license in §4, no rights are granted by implication or estoppel.

12. Subscriptions, billing and AI credits

Paid Pro subscriptions, renewals and AI top-ups are billed through Stripe (or a successor processor). By purchasing, you authorize us and Stripe to charge your payment method for the applicable fees, taxes and any renewal amounts. Plans may auto-renew at the then-current price until you cancel. Cancel from the Plan tab or the cancellation method we document; cancellation typically stops renewal at the end of the then-current billing period (see the product UI and your Stripe receipt for exact timing). You remain responsible for fees incurred before cancellation takes effect.

We may change prices with reasonable notice (for example in-product notice or email to your unlock address). Continued renewal after the effective date of a price change constitutes acceptance of the new price for subsequent periods. If you do not agree, cancel before the change applies to your next renewal.

AI credits / AI allowance are non-refundable except as required by mandatory law or as we expressly agree in writing. Credits expire, reset or are consumed per the plan and product rules shown at purchase or in the product. Unused credits generally have no cash value and are not transferable. Refund requests are handled only through a support ticket at jobwhat.app/support; approval is at our sole discretion unless mandatory law requires otherwise.

Chargebacks. Initiating a chargeback, payment dispute or reversal without first contacting support may lead us to suspend or terminate access while we investigate, and may result in permanent loss of Pro or AI allowance associated with the disputed charge. Contact support first so we can help. Taxes may be calculated and collected by Stripe Tax (or similar) where enabled. You are responsible for any taxes not collected.

Plain English: Pro and AI top-ups bill through Stripe and usually renew until you cancel. AI credits are generally non-refundable. Ask support before disputing a charge with your bank.

13. Availability; no SLA; changes; discontinuation

The Service is provided without a service-level agreement (SLA). We do not warrant uninterrupted, timely, secure or error-free operation. Scheduled or emergency maintenance, provider outages and Third-Party Site changes may affect availability.

We may modify, suspend or discontinue features (including boards, ATS integrations or AI routes) at any time, with or without notice. We have no obligation to maintain any particular integration with a Third-Party Site, to store Content indefinitely, or to provide replacements for discontinued features — except where mandatory law requires otherwise or we expressly commit in a separate written agreement.

14. Suspension and termination

We may suspend or terminate your access immediately, with or without notice, if: you breach these Terms; payment fails or a chargeback occurs; we are required to do so by law; or we reasonably believe your use risks harm to the Service, other users, us or Third-Party Sites. We may also discontinue the Service entirely.

You may stop using the Service at any time and uninstall the extension. Provisions that by their nature should survive (including §§ 7–12, 15–19 and 21–26) survive termination. Upon termination we may deactivate access; residual copies of Content may remain in backups for a limited period consistent with the privacy policy and our retention practices.

15. Disclaimer of warranties

THE SERVICE — INCLUDING THE EXTENSION, WEBSITES, AUTOFILL, AI OUTPUT, SCORES, MATCHES, INTEGRATIONS AND ALL CONTENT PROVIDED BY US — IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, JOBWHAT AND ITS AFFILIATES, LICENSORS AND SUPPLIERS DISCLAIM ALL WARRANTIES AND CONDITIONS, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT THAT AUTOFILL OR AI OUTPUT WILL BE ACCURATE, COMPLETE, SAFE OR SUITABLE; THAT THE SERVICE WILL OBTAIN YOU EMPLOYMENT, INTERVIEWS OR ANY PARTICULAR OUTCOME; THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE; OR THAT DEFECTS WILL BE CORRECTED.

Some jurisdictions do not allow certain disclaimers; in those places the disclaimer applies to the maximum extent permitted.

16. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, JOBWHAT AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, LICENSORS AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, BUSINESS OPPORTUNITY OR COST OF SUBSTITUTE SERVICES, ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

OUR AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNTS YOU PAID TO JOBWHAT FOR THE SERVICE IN THE TWELVE (12) MONTHS IMMEDIATELY BEFORE THE CLAIM AROSE OR (B) FIFTY U.S. DOLLARS (USD $50).

The limitations in this section apply to the fullest extent permitted by law and allocate risk between the parties — a fundamental basis of the bargain. Some jurisdictions do not allow certain limitations; in those places our liability is limited to the maximum extent permitted. Nothing in these Terms excludes liability that cannot be excluded under mandatory law (for example liability for fraud or death/personal injury caused by negligence where such exclusion is forbidden).

17. Indemnification

You will defend, indemnify and hold harmless JobWhat and its officers, directors, employees, agents and affiliates from and against any claims, demands, actions, damages, losses, liabilities, costs and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your Content; (b) your use of the Service; (c) your applications to employers or communications with recruiters; (d) your use of or conduct on Third-Party Sites; (e) your breach of these Terms or of law; or (f) your violation of any third party’s rights. We may assume exclusive defense of any matter subject to indemnification (at your expense); you will cooperate reasonably.

18. Dispute resolution; arbitration; class waiver

TBD: confirm with owner the governing law, arbitration administrator/forum, seat and venue.

Pending that confirmation, the following applies to the maximum extent enforceable under applicable law:

• Binding individual arbitration. Except for small-claims matters below and the opt-out below, any dispute, claim or controversy arising out of or relating to these Terms or the Service — including formation, validity or termination — will be resolved by binding arbitration on an individual basis, not in court before a judge or jury. The arbitrator may award individual relief that a court could award.
• Class action waiver. You and JobWhat waive any right to a class, collective, coordinated or representative action. Claims may be brought only in your or our individual capacity. The arbitrator may not consolidate claims of multiple users without both parties’ consent.
• Small claims. Either party may bring an individual action in small-claims court for disputes within that court’s jurisdiction and venue rules.
• 30-day opt-out. You may opt out of the arbitration agreement within thirty (30) days of first accepting these Terms by sending a clear opt-out notice through jobwhat.app/support stating your name, install id or account email, and that you opt out of arbitration. Opting out does not affect other provisions of these Terms.
• Injunctive relief. Either party may seek temporary or preliminary injunctive relief in a court of competent jurisdiction to protect intellectual property or unauthorized access to the Service, without waiving arbitration for other claims.
• Governing law / venue. TBD: confirm with owner. Until confirmed, these Terms will be interpreted under generally recognized principles of commercial reasonableness to the extent a governing-law clause is required for enforceability, without creating a waiver of the arbitration and class-waiver provisions above.

If the class-action waiver is found unenforceable as to a particular claim, that claim (and only that claim) must proceed in court and not in arbitration, unless applicable law requires otherwise.

19. Electronic communications

You consent to receive agreements, notices, disclosures, Terms updates and other communications electronically — including in the product, by email to an address you provide, or by posting on jobwhat.app. You agree that electronic communications satisfy any legal requirement that such communications be in writing. Legal notices to JobWhat must go through jobwhat.app/support (or another channel we designate in writing). It is your responsibility to keep a working email on file if you unlock Pro.

20. Export and sanctions

You may not use, export, re-export or access the Service if you are located in a comprehensively sanctioned jurisdiction, or if you are a denied, blocked or restricted party under U.S. or other applicable export-control or sanctions laws, or for any prohibited end use (including proliferation or military end uses where forbidden). You represent that you are not such a person and are not located in such a jurisdiction. We may suspend or terminate access to comply with sanctions and export laws.

21. Copyright / DMCA

If you believe content available through the Service infringes your copyright, send a notice through jobwhat.app/support that includes: (1) your physical or electronic signature; (2) identification of the copyrighted work claimed to have been infringed; (3) identification of the material that is claimed to be infringing and information reasonably sufficient to locate it; (4) your contact information; (5) a statement that you have a good-faith belief that use of the material is not authorized by the copyright owner, its agent or the law; and (6) a statement under penalty of perjury that the information in the notice is accurate and that you are authorized to act on behalf of the owner. We may remove or disable access to material and, where appropriate, terminate repeat infringers’ access in suitable circumstances. Counter-notices may be submitted through the same support channel where applicable law provides for them.

22. Assignment

You may not assign or transfer these Terms or your rights under them without our prior written consent. Any attempted assignment in violation of this section is void. We may assign these Terms without your consent in connection with a merger, acquisition, corporate reorganization, change of control or sale of assets, or to an affiliate. These Terms bind and benefit permitted successors and assigns.

23. Force majeure

We are not liable for any delay or failure to perform resulting from causes beyond our reasonable control, including acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, shortages, failures of utilities or networks, or outages or failures at Cloudflare, Stripe, AI infrastructure providers, Third-Party Sites, hosting providers, or your device or browser.

24. Severability; no waiver; entire agreement; interpretation

If any provision of these Terms is held unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, severed; the remaining provisions stay in full force. Our failure to enforce a provision is not a waiver of that provision or of the right to enforce it later. Waivers must be in writing to be effective.

These Terms and the privacy policy are the entire agreement between you and JobWhat regarding the Service and supersede all prior or contemporaneous understandings on that subject (including prior Terms versions once superseded, except for accrued rights). Product UI copy, help articles, blog posts and marketing materials do not modify these Terms unless we expressly say so in a signed writing or in an updated versioned Terms published under a new termsVersion. Section headings are for convenience only. “Including” means “including without limitation.”

25. Survival

Provisions that by their nature should survive termination or expiration will survive, including ownership provisions, licenses you granted that we need to complete pending processing or comply with law, disclaimers, limitations of liability, indemnities, dispute-resolution terms, and miscellaneous terms in §§ 22–24 and 26.

26. Contact

Questions about these Terms: jobwhat.app/support. Do not send legal notices to any personal mailbox; use the support form so we can route and retain them.

Business mailing details used in commercial email footers are maintained in our internal business profile (admin-operated) for compliance (for example CAN-SPAM) and are not published in these Terms. No owner personal contact details appear here.